New Level Gym – Terms and Conditions Effective Date: [Insert Date] Last Updated: [Insert Date]
Welcome to New Level Gym (“the Gym”, “we”, “our”, “us”). These Terms and Conditions govern your membership and use of our facilities and services. By joining or using New Level Gym, you agree to comply with and be bound by these Terms.
1. Membership Agreement 1.1. Membership is personal and non-transferable. 1.2. Members must be at least 16 years of age, unless otherwise agreed in writing by management and accompanied by a parent or guardian. 1.3. All members must complete a membership form and a health questionnaire (PAR-Q) before using any equipment or attending classes. 1.4. Memberships are subject to a minimum 6-month initial term. After this period, the membership automatically continues on a rolling monthly basis, cancellable with 30 days’ written notice. 1.5. New Level Gym reserves the right to refuse, suspend, or cancel any membership at its discretion.
2. Payments and Fees 2.1. Membership fees must be paid in advance according to the selected plan (e.g. monthly, quarterly, or annual). 2.2. Payments are collected via Direct Debit or another approved payment method. 2.3. All fees are non-refundable, except where required by law. 2.4. Late or missed payments may result in restricted access or suspension until payment is received. 2.5. New Level Gym reserves the right to review and amend fees, with at least 30 days’ written notice to members.
3. Cancellation and Termination 3.1. All memberships are subject to a minimum 6-month commitment. Cancellations within this initial term are not permitted, except for medical or relocation reasons (see 3.3). 3.2. After the 6-month minimum period, memberships will automatically renew on a rolling monthly basis, cancellable with 30 days’ written notice before the next payment date. 3.3. Early termination may be approved if: • You permanently relocate more than 15 miles from the Gym (proof of address required), or • You are unable to train for medical reasons (GP or medical certificate required). 3.4. New Level Gym reserves the right to terminate any membership immediately if a member: • Breaches these Terms, • Engages in unsafe, abusive, or inappropriate behaviour, or • Causes damage to property or equipment.
4. Health and Safety 4.1. Members are advised to consult a GP before starting any new exercise programme. 4.2. All exercise and use of facilities are undertaken at your own risk. 4.3. Members must follow all health and safety instructions from staff and adhere to signage throughout the Gym. 4.4. Appropriate clothing and footwear must be worn at all times. 4.5. New Level Gym accepts no liability for injuries or health issues arising during use of the facilities except where caused by our negligence.
5. Personal Belongings 5.1. Shelving units are provided for temporary use during visits only. 5.2. New Level Gym is not responsible for loss, theft, or damage to personal items on the premises. 5.3. Items left overnight or unattended may be removed and disposed of.
6. Facility Rules 6.1. All members must treat staff and fellow members with respect. Abusive or antisocial behaviour will not be tolerated. 6.2. Equipment must be wiped down and returned after use. 6.3. Smoking, vaping, alcohol, and illegal substances are strictly prohibited on the premises. 6.4. Photography and recording are permitted without prior written consent from management. 6.5. Members must comply with the Gym’s opening hours and any temporary closures for cleaning, maintenance, or special events.
7. Classes and Personal Training 7.1. Class timetables and instructors are subject to change without notice. 7.2. Members are encouraged to arrive promptly; late arrivals may be refused entry for safety reasons. 7.3. Only approved, insured personal trainers authorised by New Level Gym may offer training services within the facility.
8. Liability Waiver By using New Level Gym’s facilities, you acknowledge and agree that: • You understand exercise involves inherent risks and accept full responsibility for your participation. • You are responsible for ensuring your own physical readiness and health suitability. • New Level Gym, its staff, and affiliates shall not be held liable for injury, illness, or property loss except where caused by negligence or breach of statutory duty.
9. Privacy and Data Protection 9.1. New Level Gym collects and processes personal information in accordance with the UK GDPR and Data Protection Act 2018. 9.2. Your personal data is used only for managing memberships, processing payments, and communicating with you. 9.3. Full details are available in our Privacy Policy, accessible at reception or on our website.
10. Changes to Terms New Level Gym may update these Terms from time to time. Members will be notified of significant changes. Continued use of the Gym after such notice constitutes acceptance of the updated Terms.
11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By signing below or using New Level Gym’s facilities, you confirm that you have read, understood, and agree to these Terms and Conditions, including the 6-month minimum term and rolling 30-day cancellation policy.