New Level Gym Sunderland
Privacy Policy



This Privacy Policy explains how [Gym Name] (“we,” “our,” “us”) collects, uses, stores, and protects your personal information when you become a member of our gym or use our services. By signing below, you acknowledge that you have read, understood, and agreed to the terms of this policy.   

   1. Information We Collect    We may collect the following types of information from you:    a. Personal Identification Information  • Full name  • Date of birth  • Contact details (address, phone number, email)  • Emergency contact information    b. Health and Fitness Information  • Relevant medical or health details provided voluntarily for training safety  • Fitness goals and activity preferences    c. Payment and Billing Information  • Credit/debit card details or bank account information  • Billing address and transaction history    d. Access and Usage Information  • Membership ID and check-in records  • CCTV footage for security purposes (if applicable)  • Information about participation in classes, programs, or events   

   2. How We Use Your Information    We use your information to:  • Manage your membership and provide gym services  • Ensure your health and safety during workouts  • Process payments and manage billing  • Communicate with you about schedules, offers, and gym updates  • Improve our facilities, programs, and customer service  • Comply with legal obligations and security requirements   

   3. How We Protect Your Information    We take appropriate physical, electronic, and administrative measures to protect your data against unauthorized access, loss, or misuse. Your information is only accessible to authorized staff for legitimate business purposes.   

  4. Sharing Your Information    We do not sell or rent your personal information. We may share it only in these cases:  • With payment processors for billing purposes  • With trainers or staff for health and safety reasons  • When required by law, court order, or government authority   

 5. Data Retention    We retain your information for as long as your membership is active and for a reasonable period thereafter to comply with legal and accounting obligations. You may request deletion of your data once your membership ends, subject to legal limitations.   

   6. Your Rights    You have the right to:  • Access and review the personal information we hold about you  • Request corrections or updates to your information  • Withdraw consent for data processing (where applicable)  • Request deletion of your data (“right to be forgotten”)    To exercise these rights, contact us at [Insert Contact Email or Address].   

  7. Use of Images and Video    By signing this agreement, you consent to incidental inclusion of your image in general promotional photos or videos taken within the gym premises. You may withdraw this consent at any time by notifying us in writing.   

  8. Changes to This Policy    We may update this Privacy Policy periodically. Any updates will be posted in the gym and on our website. Continued use of our services after changes indicates acceptance of the revised policy.   

 9. Contact Information    If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:    [Gym Name]  Address: [Insert Address]  Email: [Insert Email Address]  Phone: [Insert Phone Number]    ⸻    Member Acknowledgment and Signature    I, the undersigned, have read and understood the [Gym Name] Privacy Policy and consent to the collection and use of my personal information as described above.    Name: ___________________________________  Signature: _______________________________  Date: ___________________________________